Privacy Policy

We at Cabs Kart care about your privacy and handle your personal information with the utmost security. This Privacy Policy details how we handle your information when you access our cab booking services via our website, mobile application, or other platforms.

Information We Collect:

Before booking your ride, we require some basic information to confirm your booking, which includes:

Personal Information:

Account information: Name, email address, phone number, and profile picture.
Payment Information: Credit/debit card numbers, billing address, and transaction history.
Identity Verification: Details of ID issued by the government when mandated by local regulation.

Location Information:

Device Location: GPS coordinates for accurate pickups & drop-offs.
Trip history: Where you’ve gone to and from using our service.
Route Information: Your trip’s navigation data.

How We Use Your Information?

The details you provide us during your booking helps us in:

Core Service Functionality

Routing you to your local drivers.
The payments are for completed rides.
Routing routes for travel efficiency.
Sending confirmation and receipts for rides.

Service Improvement

Extracting user experience/usage patterns.
Troubleshooting technical issues.
Shaping features from user behavior.

Communication

Providing customer support.
Sending critical service updates.
Sharing of promotional offers (with your permission).

Information Sharing with Drivers

Your name and pickup location.
Your destination (not until the trip starts).
Your phone number (obscured for privacy).

Your Privacy Rights: Access and Control

While booking a cab using our website, you get complete access to:

See and edit your profile information.
Download a copy of your data.
Permanently delete your account and data.

Data Security

We take reasonable security precautions to protect the information we process and maintain your privacy. These precautions include encryption, access controls, and regular security assessments.

Policy Updates

This Privacy Policy may be revised periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will inform you of material changes via our website or email and update the date the policy was last revised.

Contact Us

If you have a question, problem, or request about this Privacy Policy or our data practices, please reach our team at:

Email: cabskart@gmail.com

Phone: +91-8171386077

Address: Panchayat Bhawan, Near Himalayan Drug Factory Shewala Khurd, Near ISBT Dehradun, Uttarakhand 248001